READ HERE BEFORE PURCHASING:
Please be sure you understand all details before purchasing. If you need help please ask. We are here to help.
BLACK and WHITE SOCKS
Regular ladies crew socks
The heart color on the socks must be the same color on all pairs except the Bride pair. That pair can have a different color if needed.
Writing is on the bottom of each sock
Socks are priced per pair
Socks are made to order and ship in about 2 weeks.
These custom socks are machine washable and can be dried in the dryer. Designs are placed on the socks via heat transfer using vinyl material or hear transferred ink. Sock brands will vary
This shop accepts all credit card and Paypal payments.
An order cannot be cancelled once it has been shipped. All orders need to be cancelled within 48 hours of purchase for a full refund.
If cancellation is granted after the cancellation period (at the discretion of the seller) a 5.00 fee per item will be accessed to cover the cost of materials already purchased to make the items.
If the purchase is a rush order and/or the QTY of the purchase is 10+ items the buyer has 24hrs to cancel the order from the time it was placed. Any order meeting this criteria and a courtesy cancellation is granted, a 5.00 per item fee will be accessed.
The order will be cancelled and refunded less the fee amount per item.
Store credit or extended shipment dates may be granted in the case of natural disasters or national emergencies.
Your item will ship within 1 to 6 weeks of purchase depending on what you have ordered, the ship time is specified for each listing, or the ship date you choose when ordering.
Faster shipping upgrades are available for some items:
1-3 Day Priority Upgrade is meant to speed up delivery once shipped. Your item will be still processed at the same rate of speed as indicated in the listing.
1-3 Day Processing and Shipping upgrade is meant to speed up the making and delivery of your items. They will be made and shipped in 1-3 business days. Then will be delivered within 1-3 days.
INTERNATIONAL SHOPPERS PLEASE READ:
You as the buyer are responsible for all customs fees / VAT fees. Please allow 2-8 weeks for delivery. Delivery may take more time depending on customs and postal rules in you country.
Please note that international orders must pass through customs and can take 2 or more weeks to deliver. I cannot guarantee delivery of your package by a certain date, but I will guarantee that the item(s) will be shipped within the stated processing time.
Please keep this in mind when placing an order so that you can place it in a timely manner where it arrives in the time needed.
International orders are shipped via First Class Mail International.
All items are packed to prevent damage and shipped appropriately. Seller not responsible for broken items caused by USPS handling.
The seller is also not responsible for delayed delivery or lost items once shipped.
If insurance was used for the order (up to 100.00 value) a claim may be filed for lost item(s) and a refund will be issued in the amount of the money issued back (up to 100.00 value) by the carrier or insurance company once the case is resolved with them. No refund will be given if the insurance or carrier does not offer an insurance pay out. Please allow at least 90 days for a refund if granted.
If you would like to purchase additional insurance for your order because the value is 101.00 or more please contact us.
FREE SHIPPING: If you order qualifies for free shipping the items will be shipped free to the address provided. If the address was incorrect or the package is returned and not delivered you will be responsible for the cost of re-shipping the item to the correct address.
We only ship free one time per eligible order.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If your items were damaged by the Seller a full refund will be given or the product replaced. The seller is not responsible for items damage by the USPS but may still replace your item. If your item is damaged or broken take a photo of the item(s) and send to the Seller for review. The Seller will work with you personally to resolve all issues with the item.
ALL SALES ARE FINAL ON CUSTOMIZED ORDERS NOT MATTER THE ITEM TYPE.
IF YOU CHOOSE THE COLORS FOR FONT AND/OR WORDING THAT IS NOT LABELED STANDARD OR AS ADVERTISED IT IS CONSIDERED CUSTOMIZED.
IF YOU CHOOSE A SLIPPER COLOR OTHER THAN THE ADVERTISED SLIPPER COLOR YOU ITEM WILL BE LABELED AS A CUSTOM ORDER.
ITEMS THAT ARE IDENTICAL TO THE 1ST ADVERTISED PHOTO TO INCLUDE WORDING, FONT, FONT COLOR, AND/OR SLIPPER/SOCK COLOR ARE NOT CONSIDERED CUSTOM.
ALL SOCKS, UNDERWEAR, SLIPPERS, FLIP FLOP S and SHOE SALES ARE FINAL. NO REFUNDS WILL BE GIVEN unless THE ITEM(S) are DAMAGED AS A RESULT OF SOMETHING THE SELLER DID.
NO SLIPPER ORDER WILL BE REFUNDED DUE TO THE SIZING. SIZE RANGES ARE APPROXIMATE AND PROVIDED PRIOR TO ORDERING. THE SMALLEST SIZE FIRST GOOD, SECOND SIZE FITS BETTER, AND THE LARGEST OF THE THREE FITS BEST.
Some slippers are thin and not intended for long term wear. With this knowledge, no refunds will be given because of the quality of the slippers.
Not all slippers have hard rubber soles. Soles may vary between eva and hard for any order at any time.
Slippers may vary from the advertised photo depending on availability.
The color of the slippers may vary from screen to screen. There will be no refunds given for color issues.
Items that have been marked delivered to the address you provided via your Etsy profile or through messaging when ordering will not be refunded. However, this seller will assist in helping locate the package.
***DAMAGED or WRONG ITEMS
If you receive the wrong item(s) you have 14 days from the shipped date to report mistakes and/or damages in order for a replacement or refund to be given. A photo must be sent along with your request for a refund or replacement of the damages and or mistakes made on your order.
DAMAGES AND ERRORS ASSOCIATED WITH YOU ORDER WILL NOT BE REFUNDED OR REPLACED AFTER 14 DAYS HAVE PASSED FROM THE SHIPPED DATE.
APPROVED RETURNS FOR A REFUND OR REPLACEMENTS:
**THERE IS A 5.00 CANCELLATION/RETURN FEE PER ITEM.
1. The seller must agree to a refund or replacements.
2. The items must be returned in resellable unworn condition.
3. The items must be returned within 7 days of the refund being agreed upon.
4. A tracking number must be provided.
5. Lost items in the mail will not be refunded.
6. Items returned after 7 calendar days will be returned to sender and will not be refunded.
7. Once received and inspected, a refund will be granted for all items in resellable condition.
8. All items that are not in resellable condition will be returned to the customer or discarded with customer permission.
9. Return shipping costs must be paid by the buyer unless the mistake or damage is on the seller's behalf.
10. If there is a mistake or damage on the seller's behalf a return label will be provided. Labels will be cancelled if item is not placed in the mail within 4 calendar days.
11. If you are returning your items for a replacement, the items must scanned as in-transit prior to the new item being send out.
Returns for EU Customers
You have a right to return your unused-resellable items within 14 days of receipt if it is not a custom made product. If your items is any other color, font, or syle than what is listed in the first photo it is considered custom. Once the item is received by the seller a refund will be issued within 14 days.
The buyer is responsible for return cost of the item.
All slippers and socks will be shipped within the processing time listed on each listing or on the ship date chosen when ordering.
Processing times may be extended further out than the expected or chosen ship date if the quantity of your order is over 10 items or you do not respond the messages concerning the customization of your order.
Processing times may be extended due to holiday rush, weather delays, or unforeseen circumstances. In the event that shipping times have been extended on all items, a shop announcement will be made unless the seller has been injured and cannot make an announcement.
If you place an order and ask for the name of the font used to process your order and it is provided the order cannot be cancelled for any reason.
The pricing of items that allows you to choose a ship date is for the items only. That price is not the price of shipping. Shipping costs are calculated at checkout.
Discounts are given in the drop down menu for some items. The further in advance you order the cheaper the price.
SELLER APPROVED RUSH:
This option cannot be chosen unless you have spoken with the seller first and a date has been set and approved by the seller to ship. If you choose this option and you have not spoken with the seller, your order is subject to cancellation. If it is not cancelled it will be shipped on the next available shipping date. You may also be given the option to purchase rush shipping.
FONT COLORS: There is a 2 color max for the entire order. You may have many items in your cart but only two colors are allowed for an entire order of slippers. After that, a 5.00 color change fee per color will be due.
Slipper fit women sizes 8 to 10 and are one size.
Some black slippers fit women sizes 6-8. Please inquire
Men sizes are 7 to 9
There is a larger size for women up to a 12 and men up to a 10 in white only.
Leave personalization in the note to seller box at checkout.
You are to select your own ship date from a list of dates on most items. Your items will ship on the date you choose.
Sure. Add rush shipping at checkout. Be sure to ask the seller first to ensure there are enough items on hand to complete your order.